Sunday, February 16, 2025
You put effort into creating videos. You want people to watch, engage, and take action.
But after you hit publish, what happens next?
You see view counts go up. Maybe a few likes and shares. But do you actually know who is watching?
Do you know if they’re potential customers, casual viewers, or just clicking away after five seconds?
Video should do more than just entertain. It should tell you who’s interested, what they care about, and how to reach them the right way.
But if you’re not tracking that data, you’re marketing in the dark.
The good news? You don’t need complicated tools or guesswork to fix this.
You just need to connect your videos with your CRM. When done right, this can turn every video into a lead-generation and customer-tracking machine.
How does it work?
Keep reading. Let’s break it down.
If you’ve been using a CRM to track leads and manage follow-ups, you probably have a system filled with contact lists, automated emails, and customer notes.
It helps keep things organized, but does it actually show you who’s engaged?
Having names and email addresses is useful, but without knowing who’s actively interested, follow-ups can feel like a guessing game.
You send emails, hoping for a response, but some leads never reply.
You’re left wondering: “Are they really interested, or am I just reaching out blindly?”
Video changes that.
Instead of relying only on form submissions or email opens, video engagement gives you real insights.
You can see who watched your content, how long they stayed, and what they did next.
A lead who watches your full video is far more engaged than someone who drops off after a few seconds.
By integrating video with your CRM, you’re not just tracking contacts—you’re tracking real engagement.
This means you can prioritize the most interested leads, send more personalized follow-ups, and turn views into conversions faster.
Know what topics resonate with your audience based on the videos they engage with. A lead who watches a pricing video is more likely considering a purchase than someone watching a general introduction.
Not all video views are equal. CRM tracking lets you categorize leads based on watch time, interactions, and click-through behavior. Someone who replays a tutorial is far more engaged than a casual viewer.
Instead of sending the same message to every lead, tailor your outreach based on what they actually watched. If they viewed a product demo, follow up with an exclusive discount or a consultation offer.
Video analytics help support teams see which help videos customers watch before submitting a ticket. If multiple users watch the same troubleshooting video, that’s a sign you need to refine your FAQ or product documentation.
If many viewers stop watching at the same point, that signals a potential issue—maybe the content isn’t clear, or the call-to-action isn’t compelling enough. CRM-integrated video analytics help you adjust and improve messaging.
CRM data helps identify which videos drive the most conversions. If product demo videos outperform text-based pages, you can adjust your marketing to focus more on video-driven sales.
Not every viewer takes action immediately, but that doesn’t mean they’re not interested. CRM-linked video data allows you to retarget warm leads who engaged with your content but didn’t convert.
Video isn’t just for lead generation. CRM integration helps track customer engagement beyond the sale, so you can send relevant content—like tutorials, updates, or exclusive offers—to keep customers engaged.
No more guessing if video is worth the investment. CRM analytics show exactly how video influences sales, conversions, and customer behavior, helping you refine your strategy for better results.
With video, you’re not just collecting names and emails—you’re gathering real insights into what your audience cares about.
Next, let’s explore how Voomly’s interactive features take video engagement even further. 🚀
If you’re a Voomly user, then you already know how important engagement is in video hosting. You don’t just want people to watch—you want them to interact, react, and stay engaged.
Are they sticking around or dropping off?
Which parts are getting rewatched?
Are they clicking on anything, filling out forms, or just passively watching?
Without interactive elements, none of this data would exist.
Voomly doesn’t just give you one or two ways to keep viewers engaged. It gives you nine powerful tools to make your videos interactive and action-driven.
What are these features, and how do they work? Let’s go through each one.
Buttons act as built-in call-to-actions (CTAs) that let your viewers do more than just watch. If you want them to visit your website, sign up for a webinar, or book a demo, adding a button inside your video makes it effortless. Instead of hoping they remember to take action later, they can click right then and there without leaving the video. This is really helpful if you want to increase conversions, reduce drop-offs, and make your video more interactive instead of passive.
Next in our list is text overlays, and these are lifesavers when you need to emphasize something without interrupting the video’s flow. You’ve probably seen tutorials where instructions pop up on the screen—this is exactly what text overlays do. You can use them to highlight key steps, add extra commentary, or reinforce an important message. This keeps your content clear and engaging, especially if you don’t want to rely solely on voiceovers to get your message across.
Annotations are those little pop-up messages that help grab attention without pausing or distracting from the main content. Let’s say you’re running a limited-time sale—you can add an annotation that lets viewers know about the discount while they’re watching. Or maybe you want to point out an important feature of your product without stopping the flow of your demo. These are subtle yet powerful, making sure your audience catches important details at the right time.
Now, if plain text isn’t enough, you can use image annotations to make things more visually engaging. Think of these as small, dismissible images that can appear in the corner of your video. Maybe you want to reinforce branding with your logo, highlight a product feature with an image, or display a countdown timer for urgency. These work really well for product launches, promotions, or tutorials where a simple graphic can add more impact than words alone.
Unlike image annotations, this feature lets you add full-sized images directly into your video. Want to show a before-and-after comparison? Need to display an infographic to explain complex data? Maybe you’re in real estate and want to showcase property images while discussing a listing. Whatever the case, adding images into your videos helps tell your story in a way that words or animations alone can’t.
A great video deserves to be shared, and Voomly makes it easy. You can prompt viewers to share your video on social media or email it to a friend, helping you reach more people without extra marketing costs. If you’re running a promo or event, you can even incentivize sharing by offering a discount or bonus for those who spread the word. The more your audience shares, the wider your reach grows.
Now, let’s talk about capturing leads. Turnstile lets you collect emails right inside your video. Instead of hoping viewers sign up later, you can require them to enter their email before watching the rest of your content. This is perfect for exclusive tutorials, premium content, or free downloadable guides. And the best part? These leads sync directly to your CRM, so you can start engaging with them right away. We’ll dive deeper into setting this up in Section 6.
Videos don’t have to be one-way communication. With quizzes, you can turn passive viewing into an interactive experience. Maybe you’re an educator testing students at the end of a lesson, a marketer collecting audience insights, or a business trying to recommend a product based on responses. Whatever the case, quizzes keep viewers engaged while giving you valuable data on their interests and knowledge.
If your video is longer than a couple of minutes, chapters can be a lifesaver for your audience. Think of them as table of contents for your video. Instead of making viewers scrub through the timeline to find what they need, chapters let them jump straight to the sections that matter most. This is incredibly useful for webinars, tutorials, or product demos where different viewers may be looking for different information. Plus, it helps you see which parts of your video are the most watched, giving you better insight into what resonates with your audience.
With these nine tools, your videos become more than just content—they become experiences. Instead of just hoping viewers stay engaged, you guide them, collect data, and create meaningful interactions.
👉 Next, let’s see how Voomly works with top CRM tools to turn video engagement into real action.
Alright, so we now know how to make your videos interactive and engaging. This time, let’s talk about what happens next.
When you’re into video marketing, email marketing, or sales automation, you’re probably not using just one tool—you’re using several to capture leads, send emails, track engagement, and close deals.
And chances are, you already have a go-to tool for managing your customer data. Maybe it’s Mailchimp for email marketing, ActiveCampaign for automation, or Zoho CRM for sales tracking.
Now, if you’re already using a CRM, you don’t want leads scattered across different platforms. You want all your video-generated leads to flow right into your existing system so you can follow up, nurture, and convert them effortlessly.
That’s exactly what Voomly ensures.
Voomly connects with several popular CRM and email marketing tools, making sure that every lead you collect from your videos goes straight to where you need it.
But if you’re new to digital marketing and not quite sure how these tools work, or how they differ from each other, let me break it down for you.
Let’s start with Mailchimp, one of the most popular email marketing tools out there. If you’ve ever signed up for a newsletter, downloaded a freebie, or received a marketing email, there’s a good chance Mailchimp was behind it.
Mailchimp helps businesses store contacts, send automated email sequences, and segment audiences based on behavior.
When someone watches your Voomly video and enters their email through Turnstile, instead of manually copying that lead into Mailchimp, Voomly automatically adds it to your audience list.
From there, you can:
No manual work—just seamless lead capture and automated follow-ups.
If you’re into behavior-based automation, ActiveCampaign is your best friend. Unlike basic email marketing tools, ActiveCampaign tracks what leads do and automates responses accordingly.
For example, when someone watches 80% of your demo video, instead of waiting and hoping they take the next step, ActiveCampaign can:
With Voomly’s integration, every video engagement action feeds directly into ActiveCampaign, so your leads get timely, personalized follow-ups.
For e-commerce brands, Klaviyo is a powerhouse. This tool seamlessly integrates with Shopify and WooCommerce, making it easy to send:
With Voomly, you can sync leads from your videos directly to Klaviyo, so you can retarget people who watched a product demo but didn’t buy yet.
It’s like having a smart salesperson working in the background, automatically following up on interested buyers.
If you host webinars, sell online courses, or run marketing funnels, GetResponse is a great fit.
Let’s say you create a video teaser for an upcoming webinar and add Turnstile to collect emails before they watch the full video.
With Voomly + GetResponse, you can:
It’s an all-in-one system for nurturing leads and keeping your audience engaged.
Unlike email marketing tools, Zoho CRM is built for tracking sales pipelines and customer interactions.
If your business relies on sales calls, demos, and multi-step deals, Zoho CRM helps you:
With Voomly’s integration, video engagement data gets logged inside Zoho, so sales teams can prioritize the most engaged prospects.
Maybe you’re not ready for a full CRM, and that’s okay. Sometimes, all you need is a simple way to organize and track leads manually.
With Voomly + Google Sheets, every email you collect from your videos automatically gets added to a spreadsheet, making it easy to:
It’s a lightweight, no-fuss solution for businesses that aren’t using a CRM yet but still want to track leads efficiently.
Sometimes, your business already relies on tools that aren’t directly integrated with Voomly. This is where Zapier helps bridge the gap by connecting Voomly with thousands of apps for seamless automation.
With Zapier, you can:
It gives you complete flexibility, ensuring that every lead and interaction is captured and processed efficiently, no matter what tools you’re using.
Not using a CRM yet? That’s completely fine. Not everyone starts with a full setup right away, and that’s okay. Voomly still has you covered.
You don’t need Mailchimp, ActiveCampaign, or any other marketing platform to start capturing leads. Voomly does it for you. Every email collected through Turnstile is automatically saved inside your account, ready for you whenever you need it.
So where do these leads go?
Inside Voomly, you’ll find them neatly stored in the Collected Emails section under Analytics. Here’s what you can do:
If you’re just starting out, there’s no pressure to integrate anything right away. Voomly ensures every lead is captured and easily accessible, so you can grow at your own pace.
Now that we’ve covered how Voomly connects with CRMs, the next step is setting up your integration so leads start flowing automatically.
👉 Next, let’s walk through how to connect your CRM with Voomly.
Integrating your CRM with Voomly is simple and takes just a few clicks. Once it’s set up, every lead you capture through your videos will flow directly into your CRM, making it easy to automate follow-ups and track customer interactions without extra work.
No more copying and pasting emails or worrying about lost leads—Voomly does it for you.
Let’s walk through the setup so you can get everything running smoothly.
First things first, log in to your Voomly account.
📌 Look at the upper-right corner of your screen—you’ll see your profile image. Click on it. A dropdown menu will appear with a few options.
Select Account Settings to proceed.
Once you’re inside Account Settings, you’ll see a few different tabs:
Click on Integrations—this is where you’ll find all the CRM tools that can be linked to Voomly.
Now, here’s the fun part.
Scroll through the list and find the CRM you want to connect. Once you see it, toggle the switch ON to activate the integration.
📌 Important: Make sure you have a valid account for the CRM you’re enabling. You’ll need to sign in or enter some credentials to complete the setup.
Each CRM has its own way of connecting. Let’s break it down:
Once your CRM is set up, every lead captured through Voomly videos will be sent directly to your platform.
That means no more manual transfers, no lost leads, and no extra steps. Just smooth, automatic syncing so you can focus on engaging with your audience and closing sales.
But hold on—we’re not done yet. Now that your CRM is connected, let’s talk about how you can enable Turnstile inside your videos to start collecting leads in real time.
👉 Next up: Enabling Turnstile for Lead Capture.
We’re finally down to the fun part—adding Turnstile to your video and capturing leads in real time.
By now, you’ve set up your CRM (or decided to manage leads manually), and your video is packed with interactive elements. Now it’s time to collect emails at the perfect moment without breaking the viewing experience.
Here’s how to enable Turnstile and start building your contact list directly from your videos.
Once your CRM integration is set up, upload your video to Voomly if you haven’t already. Open the video within Voomly to access the editing interface, where you can add interactive elements.
On the left panel, click on "Interactions", which contains multiple engagement tools like buttons, quizzes, and annotations.
For example, if you want to capture emails before viewers watch the second half of your tutorial, position Turnstile midway through the video.
Now that Turnstile is in place, it’s time to customize how it works.
For example, if you want to capture emails before viewers watch the second half of your tutorial, position Turnstile midway through the video.
This is where you decide where collected emails will be stored. A dropdown menu will show all available options, including:
For example, if you want to capture emails before viewers watch the second half of your tutorial, position Turnstile midway through the video.
📌 Not using any integrations? No problem. Just select Voomly from the dropdown, and all collected emails will be stored inside your Voomly account under Collected Emails in the Analytics section. This means you can:
So even if you’re just getting started, you won’t lose any potential leads—Voomly keeps them organized for you.
Now that you’ve set up a Turnstile, let’s talk about how you can make it truly your own. From controlling when it appears to customizing the design, you have full flexibility to match your video’s purpose and branding.
You get to decide how often Turnstile shows up for viewers.
If you want to make lead collection mandatory, you can disable the skip option, meaning viewers must enter their email to continue watching.
Turnstile allows you to fully customize the text to make it fit your branding and message.
📌 “Get instant access to exclusive content—enter your email below.”
📌 “Join our community and unlock this training video!”
📌 “Your Best Email” instead of “Email”
📌 “First Name” instead of “Name”
📌 “Watch Now”
📌 “Unlock Access”
📌 “Get Started”
A few small tweaks to the text can make a huge difference in engagement and conversions.
You can adjust Turnstile’s design so that it blends seamlessly into your video or stands out as a focal point.
By customizing these settings, you control the experience, making Turnstile look and feel exactly the way you want.
You can decide if viewers only need to enter an email or if they should provide their name too.
If you don’t need names and just want to collect emails quickly, you can turn off name input entirely.
Once everything is set, preview your video to see how it looks in action. If everything fits perfectly, hit save, and just like that—your video is now a lead-generation machine, ready to capture valuable contacts while keeping your audience engaged.
You’ve done the hard work—your CRM is set up, your videos are interactive, and you’re capturing leads. But knowing who signed up is only part of the picture. To truly connect with your audience, you need to see how they engage with your videos.
Instead of guessing what’s working, Voomly’s Analytics shows you exactly how viewers interact with your content—so you can fine-tune your approach, improve engagement, and make every video more effective.
Voomly’s Analytics breaks down exactly how your audience interacts with your videos, helping you uncover what’s keeping them engaged—and what might be causing them to drop off.
With this information, you’re not left guessing why some videos perform better than others. Instead, you get clear, actionable insights that help you improve engagement and conversions.
📌 Are people watching your videos all the way through, or are they dropping off early?
📌 Which moments are the most engaging?
📌 Are viewers clicking on your CTAs, or are they ignoring them?
📌 Which platforms are bringing in the most engaged viewers?
By understanding how people watch and interact with your videos, you can fine-tune your approach and make data-driven decisions to maximize impact.
Not every video gets watched just because it’s published.
📌 Why This Matters:
If your Play Rate is low, your video might not be grabbing attention. Maybe the thumbnail isn’t appealing, or the title needs improvement. If your video isn’t getting clicks, it might be time to rethink how you present it.
Very few people watch an entire video without skipping or leaving at some point.
📌 Why This Matters:
Very few people watch an entire video without skipping or leaving at some point.
Heatmaps highlight sections of your video that viewers replay the most.
📌 Why This Matters:
If certain parts of your video are being rewatched often, it could mean:
Heatmaps help you pinpoint what’s working so you can create better, more effective content.
Knowing where your audience is coming from helps you understand which platforms are driving the most engaged viewers.
📌 Why This Matters:
Understanding your traffic sources helps you focus your marketing efforts on the channels that work best.
Voomly’s Analytics tracks whether viewers are watching on mobile, desktop, or a specific browser.
📌 Why This Matters:
If most of your audience is watching on mobile, your videos should be:
Voomly’s Analytics tracks whether viewers are watching on mobile, desktop, or a specific browser.
Once you have this data, you can make smarter decisions to improve your content and engagement.
With these insights, you’re no longer creating videos blindly—you’re crafting content that truly resonates with your audience. Every play, pause, and drop-off tells a story. The more you understand how people engage with your videos, the more effectively you can capture leads, refine messaging, and drive real results.
Integrating Voomly with your CRM isn’t just about capturing emails—it’s about understanding your audience on a deeper level.
With Turnstile, you collect high-intent leads at the right moment.
With CRM integrations, those leads seamlessly flow into your marketing system for automated follow-ups and segmentation.
With Voomly’s Analytics, you get real engagement data—who’s watching, where they drop off, and what keeps them coming back.
These insights help you refine your messaging, improve conversions, and build stronger customer relationships. Instead of guessing, you’ll have real data to guide your marketing decisions.
If you want to turn your videos into more than just content—if you want them to generate leads, track customer engagement, and provide real business insights—Voomly gives you the tools to do exactly that.
Get started today. Connect Voomly to your CRM, enable Turnstile, and start using your videos to grow your business smarter. 🚀
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Voomly is the perfect platform to host videos advertising your brand.
And with its ultra-customizable, no-coding-required video tools, you’ll get the absolute best results from your sales videos.
Select video player colors, border skins, player skins, and customized thumbnails … potentially increasing your sales video views by as much as 4X, according to some research.
Drive website traffic by adding a clickable brand logo to your video player … so anyone watching your videos can easily find out more about your products and services.
Promote a professional image by using video players that “travel” with your video … so when your videos are shared via social media, everyone sees them in a video player that displays your logo and brand colors.
Hide or display controls, like the play bar, time, volume, speed, autoplay, full-screen option and more, customizing your player to your marketing goals.
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If you are not completely satisfied with Voomly within 30 days, we will refund 100% of your payment. Just email us at support@voomly.com and every penny will be gladly refunded to you within the first 30 days. Nothing could be more fair than that.